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Customer Services >> Enquiries & Complaints

Do you want to make an enquiry or file a complaint? The CEB is committed to ensuring that its service delivery is achieved in a courteous and efficient manner, please contact us through the following means:- We will listen to you carefully and address your complaint according to its complexity. If we cannot give you a feedback immediately, we will acknowledge receipt of your enquiry or complaint within five working days.

 
Should your request remain unattended by the Customer Service Office of your region within thirty days from your date of complaint, you may then mail your complaint to the Senior Customer Services Officer at its Head Office at the following address:

Central Electricity Board
Royal Road
Curepipe
Tel: +230 601 1100
Fax: +230 676 1802
Email: customerservice@ceb.intnet.mu.

If you have not received a feedback from the Senior Customer Services Officer within the next twenty-five days, you can then request an appointment with the Customer Services Manager at the following address:

Central Electricity Board
Royal Road
Curepipe
Tel: +230 601 1100
Fax: +230 675 7958
Email: ceb@intnet.mu