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Customer Services >> Help Us

How can you help the CEB?
  • Provide CEB officers safe and convenient access to sites where CEB meters and installations are located
  • Make a global effort towards energy saving and teaching children how to save energy
  • Report any power interruption
  • Do not interfere with your electricity meter
  • Inform the CEB of any increase in your load at your premises.
  • Let us know if you have not received your monthly bill
  • Report cases if you feel someone is tampering a CEB meter
  • Report installations that you suspect to be unsafe.
  • Avoid interference with any broken lines
  • Inform us of any street lighting problems; e.g. black- out or daylight burning of a series of lanterns
  • Inform the CEB of branches touching with CEB conductors
  • Provide suggestions or feedback to the Customer Service Officer in writing