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Renewable Energy Projects >> SSDG Net-Metering Scheme 2015 II >> Frequently Asked Questions (FAQs)
1. What is the Net-Metering Scheme?
2. Am I eligible to apply for the CEB 2015 SSDG Net Metering Scheme Phase 2?
3. What is the maximum capacity that I can install under the present Net Metering Scheme?
4. Who is a Prosumer?
5. What types of power generating facilities are eligible under the Net Metering Scheme?
6. What benefits will I get if I go into Net-Metering Scheme?
7. How will CEB compute my imported and exported energy?
8. Why do I have to pay a Minimum Charge?
9. Am I still subject to late payment penalty charges despite being a prosumer with credit energy amount?
10. What information will be shown on my Electricity Bill?
11. When will the Net Metering Scheme close?
12. Will the Net Metering Scheme apply to Rodrigues also?
13. When will the Net Metering Scheme close for Rodrigues?
14. Where can I find help to determine the financial viability of a renewable energy system under the Net-Metering Scheme?
15. What happens to any surplus energy exported at the end of the year?
16. What happens to the energy units accumulated if I decide to close my electricity account?
17. What will be my Import Tariff after I have installed a renewable energy system under the Net Metering Scheme?
18. How will payment of my electricity bill, through standing order, be affected when my SSDG is connected to the CEB grid?
19. Can I operate my SSDG in the event of a power outage?
20. Do I need to install batteries?
21. What Tax benefits are available to me if I apply under the Net Metering Scheme?
22. Who can I contact if I have technical questions?
23. Where do I submit my Application Form?
24. How do I fill in the SSDG Application Form? There are technical information required that I do not know.
25. What do I need to submit with the Application Form?
26. What are the Fees and Charges?
27. Can my supplier/installer submit my SSDG Application Form on my behalf?
28. When should I pay for the SSDG equipment?
29. What happens after I submit my application under the SSDG Net Metering Scheme?
30. Can I install an SSDG system on my unoccupied building?
31. Can I submit an application if I do not own the premise/ building?
32. What happens in the event of death of the SSDG owner?
33. Where do I need to address queries related to bills?

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1. What is the Net-Metering Scheme?


Under the Net-Metering Scheme, CEB customers are allowed to install a grid-connected Small-Scale Distributed Generation (SSDG) PV or wind facility to generate electricity for their own use. Any electricity generated and not consumed by the customer is automatically exported to the CEB electrical network. The electricity thus exported can be re-imported from the network free of charge at other times, e.g. at night. At the end of the month, any surplus electricity exported is carried forward for next month and any net energy imported will be billed as per the new tariff applicable.

2. Am I eligible to apply for the CEB 2015 SSDG Net Metering Scheme?


The scheme is for the following two customer categories, having an electricity account:

Category 1: Domestic Customers excluding IRS, RES and 3-phase Domestic Customers.

Category 2: Domestic Customers with 3-phase supply including IRS and RES Customers

3. What is the maximum capacity that I can install under the present Net Metering Scheme?


The maximum capacity that can be installed under the two different categories are as follows:
 Category 1
Domestic Customers excluding IRS, RES and 3-phase Domestic customers: Maximum 3.5 kWp (Tolerance 2%).
 However single phase customers who wish to install a SSDG above 3.5 kWp upto 5 kWp shall be migrated to Category 2 and all conditions applicable therein shall be abided to (e.g. Tariff Rs 8.77/kWh, Minimum Charge Rs 369 for three phase domestic customers, etc.)

Category 2
Domestic Customers with 3-phase supply including IRS and RES Customers: Maximum 5 kWp (Tolerance 2%).

However, depending on results of a technical assessment by CEB, this capacity applied for may be revised downwards on a case-to-case basis.

(The kWp is defined as the total cumulative maximum power of the PV panels)

4. Who is a Prosumer?


Definition of Prosumers is given in the General Definition of Prosumers document .

5. What types of power generating facilities are eligible under the Net Metering Scheme?


Solar Photovoltaic and Wind Turbine are eligible.

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6. What benefits will I get if I go into Net-Metering Scheme?


By generating electricity for your own use, you reduce the amount of electricity you buy from the CEB. Ideally, you should size your RE system to cover your monthly electricity consumption. Before investing in renewable energy systems, you need to calculate the financial aspects of such an investment and its long-term viability. It is worth noting that low electricity usage customers are less likely to benefit financially from the Net Metering Scheme (saving on electricity payments) given that the electricity tariff they benefit from the CEB is cross-subsidised.
Other benefits under the Scheme are elaborated under the section Net-Metering Scheme

7. How will CEB compute my imported and exported energy?


CEB will install one Production Meter which will register the energy production of the renewable energy system and one Import/Export Meter which will register both the energy import and export. The electricity rate, as defined in the Tariff Schedule, will be applied on the net energy. In case, the net energy is nil or there is a net export or the amount raised for net energy import is lower than the Minimum Charge, the Minimum Charge, as defined in the Tariff Schedule, will be applied.

8. Why do I have to pay a Minimum Charge?


The Minimum Charge covers administrative costs associated with maintaining your account. The Minimum Charge is only applicable whenever the net energy is nil or there is a net export or the amount raised for net energy import is lower than the Minimum Charge, as defined in the Tariff Schedule .

9. Am I still subject to late payment penalty charges despite being a prosumer with credit energy amount?


Yes. Although your electricity bill could be reduced since you are a net-metering prosumer, all charges require payment by the due date on your bill. You will still be subject to late payment charges as before.

10. What information will be shown on my Electricity Bill?


When you have installed a renewable energy system under the Net Metering Scheme, the meters installed at your premises will be read remotely (no meter reader will visit your place, unless required). You will receive a single bill every month by post. The bill will show the amount of energy produced, imported, exported and carried forward (if any). The bill will also show the minimum charge applicable and other charges (e.g. TV license fee), and the total amount payable.

11. When will the Net Metering Scheme close?


The scheme will close accordingly when applications for the allocated capacity have been received that is 1 MW for single phase Domestic Customers excluding IRS & RES and 1 MW for 3-phase Domestic Customers including IRS & RES Customers.

12. Will the Net Metering Scheme apply to Rodrigues also?


Being given that the capacity allocated to Rodrigues in Phase 1 of the scheme has not been attained yet, no additional capacity has been reserved for Rodrigues in Phase 2.
Applications will continue to be entertained for Category 1 under Phase 1 in Rodrigues. The allocated capacity for Category 2 in Phase 1 has already been attained and hence applications for this Category is closed.

13. When will the Net Metering Scheme close for Rodrigues?


The scheme will close when the allocated capacity of 107 kW is attained for Category 1 (under Phase 1).

14. Where can I find help to determine the financial viability of a renewable energy system under the Net-Metering Scheme?


CEB Customer Service Officers can help you to get a basic idea on the payback period. However, it is recommended that you contact your installer or any other person who can conduct a more in-depth financial analysis for you before investing

15. What happens to any surplus energy exported at the end of the year?


Surplus energy exported at the end of the year is carried forward to the following year.

16. What happens to the energy units accumulated if I decide to close my electricity account?


The SSDG Connection Agreement will be terminated and the energy units accumulated will be traded at the available marginal cost of production.

17. What will be my Import Tariff after I have a renewable energy system under the Net Metering Scheme?


The net metered energy will be billed depending on the Category of Prosumer.

Category 1: Net Import Energy will be billed at a flat rate of Rs 7.46 per kWh OR Rs. 8.77 per kWh depending on your Total Energy Consumption.

Category 2: Net Import Energy will be billed at a flat rate of Rs. 8.77 per kWh irrespective of your Total Energy Consumption.

The applicable tariffs are indicated in the Tariff Schedule

18. Will payment of my electricity bill, through standing order, be affected when my SSDG is connected to the CEB grid?


Yes, you will need to notify your bank about the change in CEB Contract Account Number following receipt of your new (Net Metering) Electricity Bill by post (after commissioning of the SSDG).

19. Can I operate my SSDG in the event of a power outage?


All SSDGs shall be designed and operated as per provisions of the SSDG Grid Code. In case of operation of the SSDG in the event of power outage (referred to as isolated generation), safety precautions as mentioned in the SSDG Grid Code shall be taken to ensure no feedback of power to the grid. This safety precaution is essential to prevent risks of electrical shocks/electrocution of CEB crew workers intervening on the electrical network.

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20. Do I need to install batteries?


Under the Net Metering scheme, the grid will act as a storage system and hence you will not have to invest in costly battery energy storage system.

21. What Tax benefits are available to me if I apply under the Net Metering Scheme?


Solar PV panels are tax-free. Moreover part of the initial investment (15%), applicable only for Solar Energy Unit, can be recouped through a relief in tax payment. This is effective as from 1st July 2015. For more information, please consult the MRA website

22. Who can I contact if I have technical questions?


  • You can call the SSDG unit team at CEB Curepipe Office on 601-1100, 601-1138 and 601-1158 or
  • You can email your queries at queryssdg@ceb.intnet.mu

23. Where do I submit my Application Form?


You can submit your application form at any CEB Customer Services Centre. However, if you submit it at the CEB Customer Services Centre nearest to your premises this will enable faster processing.

24. How do I fill in the SSDG Application Form? There are technical information required that I do not know.


Your supplier/installer will help you fill in the technical part of the Application Form.

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25. What do I need to submit with the Application Form?


A checklist, for documents to be submitted with the application form, is available in the application form itself. You may download the Application Form which is in PDF format.

26. What are the Fees and Charges that the CEB will charge me?


The following non-refundable fees/charges are applicable:
  • At the time of application: A Processing Fee of Rs 375
  • Any Change of installer/equipment/Re-evaluation of application: Rs 375 Note that following submission of the SSDG application form at the CEB, 'change of equipment' constitute, among others, of the following:
    • Change of Inverter model, capacity, quantity etc. from same or new manufacturer;
    • Change of PV Panel/WT model, capacity, quantity etc. from same or new manufacturer.
  • At the time of issue of Letter of Intent, one of the following Connection Fee is payable:
    • For single-phase connection: Rs 750 or
    • For three-phase connection: Rs 1,500
These charges are subject to revision.

Note: For any change of installer or equipment, after being issued the Letter of Intent, the customer must get an approval from the SSDG Unit prior to proceeding with the SSDG installation.

27. Can my supplier/installer submit my SSDG Application Form on my behalf?


No, neither suppliers/installers are allowed to submit an application on behalf of a client nor an application is accepted by post.

28. When should I pay for the SSDG equipment?


Submitting an Application Form and paying the Processing Fee do not guarantee you the acceptance by the CEB for the installation of your SSDG system.
Pay for your SSDG equipment only after you have received a Letter of Intent from the CEB for the installation of a SSDG for the installation of a SSDG as per the Electricity Act.

29. What happens after I submit my application under the SSDG Net Metering Scheme?


Your application will be assessed technically and administrative procedures will have to be followed. Please refer to the Connection Procedures section to get the step-by-step procedures. CEB will act as your one-stop shop for the processing.

30. Can I install an SSDG system on my unoccupied building?


Yes, but this is not viable. All energy will be exported to the grid and no payment will be made for same.
Cash back shall be made at the marginal cost only upon termination of the SSDG Connection Agreement.

31. Can I submit an application if I do not own the premise/ building?


You may submit an SSDG application provided that you have received a written consent from the owner- of the premise for installing the SSDG on their premise-/ building for a period of, at least, 20 years.

32. What happens in the event of death of the SSDG owner prior to expiration of the Connection Agreement?


The SSDG shall be transferred to the designated heir of the deceased, as detailed in the Connection Agreement.

33. Where do I need to address queries related to bills?


Queries related to bills are to be addressed to the Revenue Management section (Tel: 601-1100).